SBARD
SBARD model – key to clear standardised communication
for making calls to clinicians [ GP, DN etc]
– Situation – the problem – I am from Care Home
concerned re Nancy Smith
– Background – brief, related to the point of the call
– Assessment – what you found, what you think
– Response - from clinician – record
– Decision – verbally reaffirm the response and agreed
timescales and record