Well led: key themes in good care
GP practices are generally well-led, with 85% rated good or outstanding
Our inspection findings show good leadership is the foundation of an
outstanding organisation. Examples include:
Patients at the centre of their developments, with effective patient
participation groups involved in multiple aspects of the practice’s
business
Excellent staff development and support, with the development of
special programmes to aid staff development or support staff in their
role
The role and capability of the practice manager has an important influence,
and the level of training and support for practice managers is key
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