Population groups (3)

Vulnerable people (including carers)

• Are effective arrangements in place to support end of life/palliative care?

• Does the provider have registers of vulnerable people, including those with a

learning disability?

• Are patients with a learning disability offered relevant annual health checks?

• Is the provider proactive in their identification of carer sand in ensuring they are

offered an annual health check, flu immunisation and signposted to appropriate

support services?

Patients experiencing poor mental health

• Are patients with mental health conditions (including dementia, schizophrenia and

bipolar affective disorder) offered regular health checks and reviews

• Is the practice ‘ dementia friendly’ and have staff received appropriate training?

• Are patients with mental health issues offered support in terms of drug, alcohol

and smoking cessation?

• Does the provider host, and work in conjunction with, counsellors from mental

health and drug & alcohol charities?