www.pathtoexcellence.org.uk @NHSexcellencenhsexcellence
Consultation activity
Resident street survey 805 interviews
Online and paper based
consultation survey
496 responses
Direct mail patient survey
(across three service areas)
324 responses
Focus groups 32 groups, 324* participants
Public, staff and stakeholder
events
19 events, 451** participants
Staff Q&A events 12 groups, 174 participants
Phone, letter, email
submissions
57 submissions
Travel and Transport
discussion group
1 event, 53 participants
Quantitative (Survey) Based
Statistical analysis – SPSS
•Street – statistically representative
•Online and patient – important views, participative
democracy
•Direct patient – representative views
Qualitative (Discussion) Based
• Fully read and analysed by the team
• ‘Coded’ into themes
• Key sentiments
* 144 / **141 completed monitoring forms