CQC : Better Care organisation
Primary Medical Services – What we see and what we expect to see
Our current model of regulation
What do the overall ratings mean?
What we look for during an inspection
Population groups (1)
Population groups (2)
Population groups (3)
How we gather and use patient feedback
So far we have found
Outstanding characteristics
Inadequate characteristics
Examples of inadequate care
Looking at improvement
Safety: key themes in poor care
Effective: key themes in good care
Caring: key themes in good and poor care
Responsive: key themes in good care
Well led: key themes in good care
Our approach going forward
Local service reviews
The questions
Integrated care and local system reviews
Summary of local review approach
New care models raise questions for regulation
Questions? and Contact
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